A person is so much more than a diagnosis: about human and equal care in the treatment room with clinical psychologist Helen Lionarons.

In today’s healthcare, there is often an emphasis on protocols, diagnoses and structures. Helen, a clinical psychologist and one of the driving forces behind the founding of Oh My Mood, wants to get back to the essence: the person behind the complaint. Helen looks beyond the label and seeks the unique strengths of each individual. Her vision, developed through decades of experience, revolves around personal growth and self-direction. As she puts it herself, “A person is so much more than a diagnosis.” This approach inspired her to develop a treatment program for Oh My Mood 5 years ago that is not only effective, but people-centered. Helen shares her perspective on the importance of personal touch, self-direction and how Oh My Mood’s core values align with her vision of care.

The loss and regaining of the human condition

Helen began her career at a time when the DSM did not play the large role it does today. “Back then, we were already working transdiagnostically,” Helen says. “We tried to understand the person as a whole, including their background and what shaped them. But with the advent of protocols came more structure, and unfortunately a loss of the human touch.” Helen saw care change: more and more labels and diagnoses, less and less attention to the unique person behind the complaint. “That didn’t feel right. Fortunately, in recent years, Helen sees a movement toward personalized care. “I haven’t developed a set ‘program,'” she explains, “but rather ‘principles’ that should be respected in treatment.” The program Helen developed for Oh My Mood is customized to meet the needs of each individual client. Where different techniques are used, but always with the person’s well-being in mind.

Own direction and true connection

What is essential for Helen is for the client to take control whenever possible. “This starts as early as diagnosis,” Helen explains. “I always discuss what I think is going on and present that to the client. Together we arrive at a shared vision and treatment proposal.” Giving clients control creates a strong connection and a sense that they are truly being heard.
Helen believes this approach makes a big difference in the experience of care. “When clients feel they have a say in their treatment, they get to know themselves better and dare to trust their own strengths more. And that gives them room to really grow.”

A safe place to be yourself

Helen stresses the importance of a safe environment where clients can be themselves and dare to grow. At Oh My Mood, this vision is central. “It’s about genuine connection and respect for each person’s individuality,” Helen says. For her, it is essential that clients feel seen and supported, as this very thing helps them become stronger and more resilient. “We see at Oh My Mood that clients learn to find their own strengths, accept their limitations and vulnerabilities and embrace their unique talents.”