We don’t have contracts with most insurance companies. This has its benefits and its downsides. One of the main benefits is that we don’t have a wait list.

It also enables us to better protect your privacy. The downside is that most insurances don’t completely cover your treatment. This means that you might need to pay a part of the treatment yourself. The amount of this own contribution differs per insurance company, policy, and the specific treatment you get.

Information about insurance

You can find more information about the own contribution below. This amount depends on the type of your insurance policy. You can find out what policy you have on the online environment of your insurer. Note, the type of basic insurance decides how much your insurer covers. Additional insurance packages don’t influence the amount of your own contribution.

Our rates are conform the Wmg-rates, as indicated by the Dutch Healthcare Authority (NZA)

As of 1 January 2022, the way of financing in Mental Health Care will change. The financing of healthcare will be called the Zorgprestatiemodel (Care Performance Model). This will influence the payment of your Statutory deductible (eigen risico). Read here what these changes will mean for you.  

Note: your deductible is separate from your own contribution!

Regardless of your insurance company or policy, you will have to pay your deductible (also known as “mandatory excess”, or “eigen risico” in Dutch). The deductible is at least €385 for everyone, unless you have opted for a higher deductible, or if you have already used your deductible this year. You can find the height of your deductible in the online environment of your insurance company.

Contracted insurers

The only insurance company we are contracted with in 2022 is DSW. This means that if you’re insured with DSW, you don’t have to pay an own contribution. Please be aware that you do have to pay your deductible.

Natura policy – an own contribution.
If you have a natura policy, a budget policy, or a combination policy, your insurer covers about 60 to 80% of the treatment.

This means you have to pay an own contribution for the remaining 20 to 40%. On average, this amounts to about €950. 

To have a clearer idea of how much you have to pay, you can take a look at this overview. This overview is valid for your insurance in 2021. An overview for 2022 will be available soon. Note that the exact amount of the own contribution depends on the specific treatment that you get. We only know this once your treatment is finished. Thus, we only know the exact amount of the own contribution afterwards. We calculate the own contribution based on the duration of each treatment appointment.

Restitution policy – no own contribution

If you have a restitution policy, your insurer covers the full treatment, regardless of whether your insurer has a contract with us. So, if you have a restitution policy, your full treatment at Oh My Mood will be covered, and you do not have to pay an own contribution. You can find an overview here of all restitution policies per insurer for 2022.

OHRA, Nationale Nederlanden, and Zorg and Zekerheid do not offer a restitution policy in 2022.

Are you unable to pay the own contribution?
If you are financially tight and feel like you cannot pay this amount, please let us know. We are happy to discuss possible solutions. So, make sure to still schedule an introduction call

No-Show Rates – Sometimes you may not be able to come to an appointment due to extraordinary circumstances. If this happens, let us know in advance.

Only cancel in case of extraordinary circumstances. Do this up to 3 days in advance, so we can reschedule the reserved time for other clients. This applies to all types of appointments, so intakes, individual conversations, and workshops. You can cancel an appointment by calling or emailing the central secretariat.

If you cancel in less than 24 hours before the appointment, we unfortunately have to charge you. These costs are €100 for an intake, €50 for an individual session, and €15 for a workshop session. Your therapist will contact you to schedule a new appointment.